Method 1

Step 1: Go to www.junglehouse.com.my

Step 2: Click the Membership widget icon at the bottom left

Step 3: Click Join now

Step 4: Key in your email address and create a password

Step 5:  Click the Membership widget icon and Update the Profile on Contact Number and Birthdate

Step 6: Tick Subscribe for Newsletter to receive all the latest promotions and sharing from Jungle House

Method 2

Step 1: Go to www.junglehouse.com.my

Step 2: Click on the profile icon at the top right conner (for desktop/laptop), click the menu and at the bottom of the overlay click login (for mobile) and click Create Account

Step 1: www.junglehouse.com.my

Step 2: Login your account

Step 3: Click the Membership widget icon at the bottom left and then click “EARN BEES”

Step 4: Click Edit under the Complete your profile

Step 5: Edit personal detail, and click Save Changes

Step 6: Receive 50 BEE points!

Step 1: www.junglehouse.com.my

Step 2: login your account­­­

Step 3: Click the Membership widget icon

Yes, the tier is depending on the accumulation of spending for the last 365 days. This means the calculation of accumulation will depends on the last 365 days as of today.

For example, today is 20 Jan 2024, the tier level will be decided by the total spending between 20 Jan 2023 to 19 Jan 2024.

Yes, the Bee points will expire in a year if no activity is performed in the membership account. Activity here refers to any changes to the points in the membership account, for example, purchasing products, leaving a review, following and sharing our social pages etc.

Example: if customer A

Purchase RM100 (x2 bees) on 1/1/2021: 200 points

Purchase RM200 (x2 bees) on 1/4/2021: 400 points

Leave a review on 7/4/2021: 50 points

The total 650 points will expire on 7/4/2022.

* To check the expiry date, click on membership, and the expiry date will show under the total points

Step 1: www.junglehouse.com.my

Step 2: Login your account

Step 3: Click the Membership widget icon at the bottom left

If you request a refund, the system will automatically deduct the points.

Step 1: Log in to your membership account and then click the Membership widget icon at the bottom left

Step 2: Members will see a Beehive Rewards logo on the bottom left of the page

Step 3: Click Get Rewards and choose the product that you would like to redeem

Step 4: Click Redeem and click "tick"

Step 5: The system will generate a promo code

Step 6: Show staff your promo code to redeem your product /key in the promo code while redeeming through the website

It will appear in the Widget or customer account under REDEEM indicated promo code.

After you redeem the reward, the reward will be kept in your account for 30 days. You have to spend the reward within 30 days. If not, it will expire and no longer be valid.

One reward is only applicable in a single transaction.

There is no minimum spending while redeeming the rewards in the membership program unless there is a T&C stated.

Rewards are not available to exchange for cash and refund for unused balance.

You will receive an RM20 voucher on your actual birthday. The voucher will be sent to your email account with a promo code. You can use the promo code to redeem anything in our retail or online stores. Just show our retail staff the code in the email or key in the promo code while checking out from the online store.

Update your birthday date in your membership account under Update Profile to enjoy the reward.

After you redeem the birthday rewards, the rewards will be kept in your account for 30 days. You have to spend the tips within 30 days. Otherwise, it will expire and no longer be valid.

You would need to key in your birthday date by logging into your profile and inserting your birth date. Please take note, that your birth date can only be insert once and cannot be changed after that.

The birthday voucher will be issued on the birth date itself, and valid for the next 30 days.

Kindly approach to our customer service, or just show your IC at the retail store to claim your rewards.

Step 1: www.junglehouse.com.my

Step 2: Login to your account

Step 3: Click the widget icon and then click EARN BEES

Step 4: Click Edit under the “Complete your profile”

Step 5: Edit personal detail. You can tick “Subscribe for Newsletter” to subscribe/untick to unsubscribe and click Save Changes

Step 6: Receive 50 BEE points!

The points will be reflected immediately after purchase.

No, you can’t, the membership tier discount can only be used with non-promotional item.